Terms &
Conditions

Last updated: June 1, 2026 · Hairsncares.com · Mumbai, India
📋 Contents 5
01Introduction & Acceptance02Website Usage03Orders, Payments & Delivery04Rx Medications — CDSCO05AI Tools — Limitations06Intellectual Property07Limitation of Liability08Governing Law09Contact Us

1. Introduction & Acceptance of Terms

Welcome to Hairsncares.com ("Website", "Platform", "we", "our", or "us"), operated by Hairsncares — India's first AI-powered hair intelligence clinic. By accessing or using our website, mobile application, AI tools, or any services offered through hairsncares.com, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our platform. These terms constitute a legally binding agreement between you and Hairsncares.

2. Website Usage & Permitted Use

You may use this Website solely for lawful purposes in accordance with these Terms. Permitted uses include browsing product listings, placing orders, using AI tools for hair health guidance, and accessing educational content.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Attempt to gain unauthorised access to any part of the website or its systems

  • Transmit spam, malware, or any harmful code

  • Reproduce or re-sell any part of the website without express written permission

3. E-Commerce: Orders, Payments & Delivery

Orders

All orders placed on Hairsncares are subject to product availability and verification (particularly for Rx products). We reserve the right to cancel or refuse any order at our discretion.

Pricing

All prices are displayed in Indian Rupees (₹) and include applicable GST where stated. Prices are subject to change without prior notice.

Payment

We accept payments via Razorpay (UPI, Net Banking, Debit/Credit Cards) and Cash on Delivery (COD) for eligible pin codes.

Delivery

Free delivery is available for orders above ₹499. Standard delivery is 3–5 business days across India.

4. Prescription (Rx) Medications — CDSCO Compliance

⚠️ Important: Schedule H drugs (including Minoxidil 5%, Finasteride, and other Rx-listed medications) can only be dispensed against a valid prescription from a Registered Medical Practitioner (RMP) licensed under the Medical Council of India.

5. AI Tools — Scope & Limitations

Hairsncares offers AI-powered tools including the Dr. Amit Hair Diagnosis, Scalp Analyser, Routine Builder, and Ingredient Decoder. These tools are powered by artificial intelligence and are intended for informational and educational purposes only.

💡 AI Tools are assistive, not diagnostic: The information generated by our AI tools does not constitute medical advice, diagnosis, or treatment.

6. Intellectual Property

All content on hairsncares.com — including text, images, logos, AI tool interfaces, product descriptions, blog articles, and the overall design system — is the intellectual property of Hairsncares or its licensors.

7. Limitation of Liability

To the maximum extent permitted by Indian law, Hairsncares and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

We encourage resolution of disputes through mutual discussion before initiating legal proceedings.

If you have a complaint, please contact hairsncares@gmail.com. We aim to resolve all complaints within 7 business days.

9. Contact Us

For questions about these Terms and Conditions, please contact us at: hairsncares@gmail.com · Hairsncares, Mumbai, Maharashtra — 400064 India. Phone: 9811516411 (Mon–Fri, 9am–6pm IST).

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